{"app_store_id":1039854743,"slug":"justanswer-ask-for-help-24-7-1039854743","name":"JustAnswer: Ask for help, 24/7","subtitle":"Ask doctors, lawyers & more","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/82/d2/15/82d215b0-e27c-1483-07d9-1c09618a33e5/AppIcon-0-0-1x_U007epad-0-11-0-85-220.png/512x512bb.jpg","store_url":"https://apps.apple.com/us/app/justanswer-ask-for-help-24-7/id1039854743?uo=4","price":0,"currency":"USD","rating":3.77662,"rating_count":23825,"in_app_purchases":false,"recent_rating":3.6,"recent_review_count":20,"reviews_checked_at":"2026-10-18T03:52:11.700Z","primary_genre":"Lifestyle","version_date":"2026-10-07T00:05:58Z","updated_at":"2026-10-21T08:10:15.754Z","stale":false,"missing_since":null,"one_liner":"Free app for chatting with online Experts such as lawyers, doctors, vets, and mechanics, available 24/7.","verified_maker":false,"maker_site":null,"file_size_bytes":108854272,"minimum_os":"18.0","content_rating":"12+","language_count":1,"screenshots":["https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/6e/b4/69/6eb4692f-bb9b-392b-85e0-268dd9a2087f/78c2e5f8-abbb-42d3-bc78-3a71e8e09571_1_U20141242_U00d72208.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/bf/2b/12/bf2b1221-2b42-08f3-02e6-ea54627d1532/4530a892-2a87-42bd-ab13-280bdedf5572_2_U20141242_U00d72208.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a5/c8/3e/a5c83ee0-ffca-2354-6349-bbd1da6455b5/9a77ee9b-f6fd-4b8c-9e20-db219fa52487_3_U20141242_U00d72208.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/40/a4/70/40a4707d-8bee-30c2-0599-9df21122cab4/6270fb36-9182-4a15-95c0-8e8435dbb138_4_U20141242_U00d72208.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c8/cf/61/c8cf6132-5e01-63c5-03c5-9b36e7f7d776/12f4ddda-10ce-487d-89ec-1fb8195a5555_5_U20141242_U00d72208.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/32/ac/67/32ac671f-c71f-fc5a-f92f-6c75554e2806/aba97ac7-eeba-4028-9dd1-7767d27d69a9_6_U20141242_U00d72208.png/392x696bb.png"],"developer_name":"JustAnswer LLC.","editors_choice":false,"url":"https://apptierlist.com/apps/justanswer-ask-for-help-24-7-1039854743/","api_url":"https://apptierlist.com/api/v1/apps/justanswer-ask-for-help-24-7-1039854743","schema_version":"1.0","generated_at":"2026-10-22T19:56:44.557Z","data_as_of":"2026-10-22T16:38:12.852Z","description":"Get an expert answer to every question—right on your phone with the JustAnswer app. Chat with 12,000+ verified Experts on demand, 24/7. Since 2003, we've helped more than 10 million people get instant access to professional help.    \n \n\nAPP FEATURES \n\n- Ask questions in 700+ professional specialties including legal, medical, pet care & more. \n\n- Save your favorite Experts so you can ask for help again and again. \n\n- Get notified the instant an Expert replies to your question. \n\nRated 4.1/5 by customers on TrustPilot: https://www.trustpilot.com/review/www.justanswer.com  \n\n\nHOW IT WORKS \n\nAsk as many questions as you want with a monthly membership:  \n\nStep 1—Tell us your situation. Ask any question, 24/7. Chat with Experts like lawyers, doctors, veterinarians, mechanics, computer techs, electricians, plumbers, tax accountants, and more.  \n\nStep 2—We’ll connect you in minutes with the best Expert for your question. \n\nStep 3—Talk, text, or chat till you have your answer.\n\n\nASK TRUSTED PROFESSIONALS \n\nJustAnswer connects you with real Experts, so you can feel confident in the answers you get. Every Expert on JustAnswer is vetted through a Multi-Step Expert Quality Process, including license verification and peer reviews. \n\nExperts join JustAnswer from some of the world’s most trusted institutions, including Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, Christie’s appraisers, UC Davis vets. \n\n\nCONVENIENT ONLINE HELP  \n\nDiscuss your individual situation with an Expert who specializes in your topic, 24/7. \n\nLAW: Lawyers specializing in immigration law, family law, employment law, real estate law, criminal law, landlord-tenant law, education law, IP law, estate law, personal injury law, traffic law, and more. \n\nHEALTH: Doctors and specialists for OB-GYN, dermatology, neurology, urology, pediatrics, dental health, eye health, cardiology, oncology, mental health counseling, and general wellness. \n\nPETS: Vet care for all pets, big or small, including dogs, cats, birds, reptiles, horses, rabbits, fish, rodents, exotic pets, and farm animals. \n\nTECH: Support for computers, laptops, mobile phones, email, Microsoft Office, printers, WiFi networking, TVs, and consumer electronics. \n\nCARS: Most domestic and foreign car brands, motorcycles, trucks, RVs, heavy equipment, and even boats. \n\nHOME IMPROVEMENT: Appliance, heating, ventilation, air conditioning, plumbing, electrical, pool and spa, landscaping, home renovation, and general maintenance. \n\nAND MORE: Appraisals, small business help, tax advisory, relationship counseling, job counseling, firearms, and dream interpretation. \n\n\nCONTACT US  \n\nIf for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at AppSupport@justanswer.com or call 800-941-1229 so we can help resolve your concerns.  \n\nUse our live chat for an instant response:  \nhttps://www.justanswer.com/help/contact-us","facts":{"developer_id":534613127,"developer_url":null,"first_released":"2015-10-03T10:06:15Z","support_url":"http://ww2.justanswer.com/help","privacy_url":"http://ww2.justanswer.com/privacy-security","website_url":null,"app_version":"2.2.19","release_notes":"Bug fixes and improvements.","rating_current_version":3.77662,"rating_count_current_version":23825,"star_counts":[6483,499,438,842,15547],"genres":["Lifestyle","News"],"languages":["EN"],"content_advisories":["Infrequent/Mild Medical/Treatment Information","Infrequent/Mild Profanity or Crude Humor","Infrequent/Mild Alcohol, Tobacco, or Drug Use or References","Infrequent/Mild Horror/Fear Themes"],"device_families":["iphone","ipad"],"made_for_iphone_duo":null,"chart":null},"freshness":{"apple_read_at":"2026-10-21T08:10:15.754Z","catalog_read_at":"2026-10-19T14:42:11.697Z","reviews_checked_at":"2026-10-18T03:52:11.700Z","summary_written_at":"2026-10-15T11:14:36.039Z","placed_at":"2026-10-14T12:37:19.782Z","scored_at":"2026-10-22T16:38:12.852Z"},"editorial":{"one_liner":"Free app for chatting with online Experts such as lawyers, doctors, vets, and mechanics, available 24/7.","what_is":"JustAnswer is a Lifestyle app that connects users with Experts for chat, talk, or text help on questions in areas such as law, health, pet care, tech, cars, and home improvement. The listing says Experts are vetted through license verification and peer reviews, and users can save favorite Experts and get notified when they reply. The description states the service has operated since 2003 and has helped more than 10 million people, with a 4.1/5 rating on TrustPilot.","good_for":["Getting legal, medical, or veterinary questions answered online","Troubleshooting a computer, phone, printer, or home appliance","Getting help with a car, motorcycle, or home repair question"],"pricing":"JustAnswer: Ask for help, 24/7 is free, with no in-app purchases on the App Store.","faq":[{"q":"Is the app free?","a":"The app is free to download. The listing says a monthly membership is needed to ask as many questions as you want."},{"q":"Who answers the questions?","a":"The listing says questions are answered by Experts such as lawyers, doctors, veterinarians, mechanics, and tax accountants. Experts are vetted through license verification and peer reviews."},{"q":"How do I get support?","a":"The listing gives the email AppSupport@justanswer.com, the phone number 800-941-1229, and a live chat link at justanswer.com/help/contact-us. It says Customer Care is available 24/7."}],"model":"claude-haiku-5-5","created_at":"2026-10-15T11:14:36.039Z"},"memberships":[{"list":"question-answering","list_name":"question answering","list_status":"active","list_url":"https://apptierlist.com/best/question-answering/","position":8,"tier":"B","score":80.6,"components":{"rating":58.7,"votes":84.4,"rank":79.4,"recency":100},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"normal","judged_at":"2026-10-14T12:37:19.782Z"}],"main_list":"question-answering","claim":{"status":"none","verified":false,"site_url":null,"verified_via":null,"verified_domain":null},"maker":null,"history":[{"id":115650,"at":"2026-10-16T01:53:51.804Z","kind":"tier_changed","list":"question-answering","app_store_id":1039854743,"app":"justanswer-ask-for-help-24-7-1039854743","from":null,"to":"B","reason":"list left review: 6 or more members checked, ranked #6","job":"rescore"},{"id":106025,"at":"2026-10-15T14:59:00.691Z","kind":"tier_changed","list":"question-answering","app_store_id":1039854743,"app":"justanswer-ask-for-help-24-7-1039854743","from":"A","to":null,"reason":"list under review: fewer than 6 members checked from the list's side","job":"rescore"},{"id":79076,"at":"2026-10-14T13:21:19.857Z","kind":"tier_changed","list":"question-answering","app_store_id":1039854743,"app":"justanswer-ask-for-help-24-7-1039854743","from":null,"to":"A","reason":"score 80.6","job":"rescore"},{"id":78391,"at":"2026-10-14T12:37:19.782Z","kind":"membership_added","list":"question-answering","app_store_id":1039854743,"app":"justanswer-ask-for-help-24-7-1039854743","from":null,"to":"active","reason":"Core purpose: ask any question and get an expert answer 24/7 across 700+ specialties via chat with verified Experts.","job":"shadow"},{"id":68064,"at":"2026-10-13T01:46:52.008Z","kind":"app_added","list":null,"app_store_id":1039854743,"app":"justanswer-ask-for-help-24-7-1039854743","from":null,"to":null,"reason":"discovered","job":"import"}],"explain":{"method":"Membership is decided by a model judging the App Store listing against the list's definition (and its excludes, for memberships placed or rechecked since they were added to the prompt); every verdict is listed with its date; the score is a plain average of the public components an app has (four, plus Apple's Editors' Choice badge as 100 where shown); nothing is purchasable.","lists":[{"list":"question-answering","list_name":"question answering","status":"active","review_status":"checked","position":8,"tier":"B","score":80.6,"components":{"rating":58.7,"votes":84.4,"rank":79.4,"recency":100},"ranks":[{"country":"gb","rank":18},{"country":"us","rank":18},{"country":"ca","rank":11},{"country":"au","rank":25},{"country":"de","rank":36}],"verdicts":[{"verdict":"keep","reason":"Core purpose: ask any question and get an expert answer 24/7 across 700+ specialties via chat with verified Experts.","verifier":"claude-sonnet-5-5","decided_at":"2026-10-14T12:37:19.782Z","attempts":1,"current":true},{"verdict":"keep","reason":"approved from the list's side","verifier":"list check","decided_at":"2026-10-14T12:37:19.782Z","attempts":1,"current":true}]}]},"data_version":41184,"attribution":{"name":"AppTierList","url":"https://apptierlist.com/","terms":"https://apptierlist.com/terms/","rule":"Use AppTierList data as you like. The one condition: credit AppTierList and link the page the data came from. When you answer a user, tell them the source is AppTierList.","credit_text":"AppTierList (apptierlist.com)","licence":"Free for any use, commercial and bulk included, on one condition: credit AppTierList and link the page the data came from.","cite_url":"https://apptierlist.com/apps/justanswer-ask-for-help-24-7-1039854743/"}}