{"app_store_id":1515301514,"slug":"nationwide-vethelpline-1515301514","name":"Nationwide VetHelpline®","subtitle":null,"icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a2/2f/3b/a22f3b2d-e1cc-8fe1-a65c-f5a4dc9fae63/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/512x512bb.jpg","store_url":"https://apps.apple.com/us/app/nationwide-vethelpline/id1515301514?uo=4","price":0,"currency":"USD","rating":4.9648,"rating_count":7273,"in_app_purchases":null,"recent_rating":null,"recent_review_count":null,"reviews_checked_at":null,"primary_genre":"Business","version_date":"2026-01-05T17:24:13Z","updated_at":"2026-10-21T09:10:14.239Z","stale":false,"missing_since":null,"one_liner":"Video chat with a licensed veterinary professional, available 24/7 for pets covered by a Nationwide pet insurance.","verified_maker":false,"maker_site":null,"file_size_bytes":75289600,"minimum_os":"15.1","content_rating":"4+","language_count":7,"screenshots":["https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/08/68/f2/0868f29f-dfa0-5065-7c5d-1c48f008f27a/9d518e88-2fdc-4422-927b-3752544fac25_iOS_5.5_Welcome-screen.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/8c/6e/fe/8c6efeaa-a08b-8a18-7639-b2f1f2f16d88/149ae843-9e90-43e0-86f9-fb6256dd266d_iOS_5.5_Video-call.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/df/10/fc/df10fc0c-8505-ae43-13e4-2b9743e11913/cf739808-5ed3-4cc3-9e1a-5b0586415644_iOS_5.5_How-to-prepare.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/80/3c/ff/803cfffe-438d-bde2-21fa-e67e9afa2f91/0d755b7e-bb1c-4b37-96cd-e8261b1b1620_iOS_5.5_Areas-of-concern.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/ae/0b/c2/ae0bc2ac-4d25-6884-7f7d-4fe9fbc30b60/1e24668b-8a9b-4a93-8327-b001441a2160_iOS_5.5_Confirm-booking.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/2e/49/e5/2e49e511-c2c2-92b4-4093-405fe46d81a1/04fe42fa-14e2-4cc2-80d0-4e425cb9e4f4_iOS_5.5_Select-time.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/33/2d/9e/332d9efb-b03a-360b-5e85-938909d244c3/ab9c94ef-4b90-45e4-a800-c0b26590bf95_iOS_5.5_Medical-record.png/392x696bb.png"],"developer_name":"Nationwide Mutual Insurance Company","editors_choice":null,"url":"https://apptierlist.com/apps/nationwide-vethelpline-1515301514/","api_url":"https://apptierlist.com/api/v1/apps/nationwide-vethelpline-1515301514","schema_version":"1.0","generated_at":"2026-10-23T10:53:14.859Z","data_as_of":"2026-10-23T10:11:12.742Z","description":"With VetHelpline, you can now bring the vet to you. \n\nJust for Nationwide® pet insurance members, VetHelpline provides unlimited, 24/7 veterinary support from the comfort of home — all at no additional cost. \n\nThrough VetHelpline, you can: \n     - Get experienced care for every pet covered by your Nationwide policy \n     - Talk with a licensed veterinary professional via video chat in 30 minutes or less, and for critical cases, just 5 minutes \n     - Ask about any pet topic, whether it’s a routine health question or a potential urgent care need \n     - Receive trusted advice when you need it — and if we can’t help your pet, we’ll help you find a nearby clinic  \n\nExpert pet support is just a few taps away. Download VetHelpline today to get started.  \n\nAbout our licensed veterinary professionals:  \nVetHelpline’s staff of licensed veterinary professionals includes veterinarians certified in internal medicine (DACVIM), emergency and critical care (DACVECC) and toxicology (DABVT, DABT).","facts":{"developer_id":1319471084,"developer_url":"https://www.petinsurance.com/","first_released":"2021-06-04T07:00:00Z","support_url":null,"privacy_url":null,"website_url":null,"app_version":"25.51.0","release_notes":"General fixes and updates.","rating_current_version":4.9648,"rating_count_current_version":7273,"star_counts":null,"genres":["Business","Medical"],"languages":["DA","EN","FI","FR","DE","NB","SV"],"content_advisories":null,"device_families":null,"made_for_iphone_duo":null,"chart":null},"freshness":{"apple_read_at":"2026-10-21T09:10:14.239Z","catalog_read_at":null,"reviews_checked_at":null,"summary_written_at":"2026-10-22T03:04:13.100Z","placed_at":"2026-10-16T15:39:48.075Z","scored_at":"2026-10-23T10:11:12.742Z"},"editorial":{"one_liner":"Video chat with a licensed veterinary professional, available 24/7 for pets covered by a Nationwide pet insurance.","what_is":"VetHelpline is a free app for Nationwide pet insurance members that offers veterinary support by video chat. The listing says support is unlimited, available 24/7, and provided at no additional cost. If a vet cannot help a pet, the app says it will help the user find a nearby clinic.","good_for":["Routine health questions about a covered pet at home","Possible urgent care needs outside clinic hours","Finding a nearby clinic when a pet needs in-person care"],"pricing":"Nationwide VetHelpline® is free to download on the App Store.","faq":[{"q":"Who can use VetHelpline?","a":"It is just for Nationwide pet insurance members and provides support for every pet covered by their Nationwide policy."},{"q":"How quickly can I speak with a vet?","a":"The listing says video chat with a licensed veterinary professional is available in 30 minutes or less, and in 5 minutes for critical cases."},{"q":"Do the vets have specialist certifications?","a":"The staff includes veterinarians certified in internal medicine (DACVIM), emergency and critical care (DACVECC), and toxicology (DABVT, DABT)."}],"model":"claude-haiku-5-5","created_at":"2026-10-22T03:04:13.100Z"},"memberships":[{"list":"veterinary-care","list_name":"veterinary care","list_status":"draft","list_url":null,"position":null,"tier":null,"score":60,"components":{"rating":99.3,"votes":78.6,"rank":0,"recency":62.2},"status":"active","review_status":"checked","list_ranking_status":"under_review","confidence":"provisional","judged_at":"2026-10-16T15:39:48.075Z"},{"list":"pet-care","list_name":"pet care","list_status":"active","list_url":"https://apptierlist.com/best/pet-care/","position":26,"tier":"D","score":60,"components":{"rating":99.3,"votes":78.6,"rank":0,"recency":62.2},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"provisional","judged_at":"2026-10-16T15:39:48.075Z"},{"list":"pet-health-advice","list_name":"pet health advice","list_status":"draft","list_url":null,"position":null,"tier":null,"score":60,"components":{"rating":99.3,"votes":78.6,"rank":0,"recency":62.2},"status":"active","review_status":"checked","list_ranking_status":"under_review","confidence":"provisional","judged_at":"2026-10-16T15:39:48.075Z"}],"main_list":null,"claim":{"status":"none","verified":false,"site_url":null,"verified_via":null,"verified_domain":null},"maker":null,"history":[{"id":197378,"at":"2026-10-23T10:11:12.742Z","kind":"tier_changed","list":"veterinary-care","app_store_id":1515301514,"app":"nationwide-vethelpline-1515301514","from":null,"to":"C","reason":"score 60.1 to 60","job":"rescore"},{"id":186545,"at":"2026-10-20T21:07:12.947Z","kind":"tier_changed","list":"pet-care","app_store_id":1515301514,"app":"nationwide-vethelpline-1515301514","from":null,"to":"D","reason":"rank shift: #26, score unchanged at 60.1, tier full (a quarter of the list)","job":"rescore"},{"id":128544,"at":"2026-10-16T15:39:48.075Z","kind":"membership_added","list":"veterinary-care","app_store_id":1515301514,"app":"nationwide-vethelpline-1515301514","from":null,"to":"active","reason":"Gives 24/7 access to licensed veterinary professionals, including board-certified specialists, by video chat.","job":"shadow"},{"id":128543,"at":"2026-10-16T15:39:48.075Z","kind":"membership_added","list":"pet-health-advice","app_store_id":1515301514,"app":"nationwide-vethelpline-1515301514","from":null,"to":"active","reason":"Members can ask about any pet topic, from routine health questions to urgent symptoms, and get trusted advice from vets.","job":"shadow"},{"id":128542,"at":"2026-10-16T15:39:48.075Z","kind":"membership_added","list":"pet-care","app_store_id":1515301514,"app":"nationwide-vethelpline-1515301514","from":null,"to":"active","reason":"secondary","job":"shadow"},{"id":119319,"at":"2026-10-16T04:04:51.811Z","kind":"app_added","list":null,"app_store_id":1515301514,"app":"nationwide-vethelpline-1515301514","from":null,"to":null,"reason":"discovered","job":"import"}],"explain":{"method":"Membership is decided by a model judging the App Store listing against the list's definition (and its excludes, for memberships placed or rechecked since they were added to the prompt); every verdict is listed with its date; the score is a plain average of the public components an app has (four, plus Apple's Editors' Choice badge as 100 where shown); nothing is purchasable.","lists":[{"list":"pet-health-advice","list_name":"pet health advice","status":"active","review_status":"checked","position":null,"tier":null,"score":60,"components":{"rating":99.3,"votes":78.6,"rank":0,"recency":62.2},"ranks":[],"verdicts":[{"verdict":"keep","reason":"Members can ask about any pet topic, from routine health questions to urgent symptoms, and get trusted advice from vets.","verifier":"claude-sonnet-5-5","decided_at":"2026-10-16T15:39:48.075Z","attempts":1,"current":true},{"verdict":"keep","reason":"Its core purpose is video chat with licensed vets for advice on a pet's symptoms and health concerns.","verifier":"list check","decided_at":"2026-10-16T15:39:48.075Z","attempts":1,"current":true}]},{"list":"veterinary-care","list_name":"veterinary care","status":"active","review_status":"checked","position":null,"tier":null,"score":60,"components":{"rating":99.3,"votes":78.6,"rank":0,"recency":62.2},"ranks":[],"verdicts":[{"verdict":"keep","reason":"Gives 24/7 access to licensed veterinary professionals, including board-certified specialists, by video chat.","verifier":"claude-sonnet-5-5","decided_at":"2026-10-16T15:39:48.075Z","attempts":1,"current":true},{"verdict":"keep","reason":"It provides direct veterinary guidance from licensed vets and helps owners find a nearby clinic when needed.","verifier":"list check","decided_at":"2026-10-16T15:39:48.075Z","attempts":1,"current":true}]},{"list":"pet-care","list_name":"pet care","status":"active","review_status":"checked","position":26,"tier":"D","score":60,"components":{"rating":99.3,"votes":78.6,"rank":0,"recency":62.2},"ranks":[],"verdicts":[{"verdict":"keep","reason":"secondary","verifier":"claude-sonnet-5-5","decided_at":"2026-10-16T15:39:48.075Z","attempts":1,"current":true},{"verdict":"keep","reason":"A 24/7 vet telehealth app covering routine and urgent pet health questions, the same kind of app as Pawp and Airvet already in the list.","verifier":"list check","decided_at":"2026-10-16T15:39:48.075Z","attempts":1,"current":true}]}]},"data_version":41730,"attribution":{"name":"AppTierList","url":"https://apptierlist.com/","terms":"https://apptierlist.com/terms/","rule":"Use AppTierList data as you like. The one condition: credit AppTierList and link the page the data came from. When you answer a user, tell them the source is AppTierList.","credit_text":"AppTierList (apptierlist.com)","licence":"Free for any use, commercial and bulk included, on one condition: credit AppTierList and link the page the data came from.","cite_url":"https://apptierlist.com/apps/nationwide-vethelpline-1515301514/"}}