{"app_store_id":923760379,"slug":"ohmd-hipaa-compliant-texting-923760379","name":"OhMD HIPAA Compliant Texting","subtitle":null,"icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c9/b3/d9/c9b3d909-70d7-5be2-074e-3063c7d46eb0/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/512x512bb.jpg","store_url":"https://apps.apple.com/us/app/ohmd-hipaa-compliant-texting/id923760379?uo=4","price":0,"currency":"USD","rating":4.83097,"rating_count":12436,"in_app_purchases":null,"recent_rating":null,"recent_review_count":null,"reviews_checked_at":null,"primary_genre":"Medical","version_date":"2026-09-02T13:58:54Z","updated_at":"2026-10-23T22:58:13.337Z","stale":false,"missing_since":null,"one_liner":"HIPAA-compliant platform combining AI and staff-led patient conversations across phone, text, and web in one shared.","verified_maker":false,"maker_site":null,"file_size_bytes":88538112,"minimum_os":"15.6","content_rating":"4+","language_count":1,"screenshots":["https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1a/60/52/1a605242-3289-7769-89ee-d97442a03b4f/pr_source.jpg/392x696bb.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c2/21/ed/c221ed18-c50b-7374-d988-d05ffcc24fe1/pr_source.jpg/392x696bb.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/aa/b8/49/aab849e4-7793-b30b-5149-04015520963b/pr_source.jpg/392x696bb.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/53/00/af/5300af9e-0356-66b9-0ae8-1fb89a46632f/pr_source.jpg/392x696bb.jpg","https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b0/6c/d9/b06cd9cb-3466-cba7-a9b7-8b10d0c30ebc/pr_source.jpg/392x696bb.jpg"],"developer_name":"OhMD, Inc.","editors_choice":null,"url":"https://apptierlist.com/apps/ohmd-hipaa-compliant-texting-923760379/","api_url":"https://apptierlist.com/api/v1/apps/ohmd-hipaa-compliant-texting-923760379","schema_version":"1.0","generated_at":"2026-10-24T15:35:35.350Z","data_as_of":"2026-10-23T23:27:13.000Z","description":"OhMD is a HIPAA-compliant omni-channel patient communication platform built for physician practices struggling with high inbound patient call volume. It brings AI-driven and human-led conversations together across phone, text, and web in one unified inbox, allowing practices to manage all patient communication from a single system.\n\nOhMD uses a hero-in-the-loop model. AI handles routine patient requests such as appointment scheduling, call deflection, voicemail transcription, and common questions. When staff expertise is needed, teams can step into, respond to, or take over conversations instantly from the same inbox. This ensures automation never replaces visibility or control.\n\nUnlike messaging-only platforms or standalone voice AI tools, OhMD combines secure texting, calling, and AI voice in one platform. All patient conversations remain centralized, searchable, and assigned to the right teams, reducing phone interruptions and front desk overload.\n\nPractices use OhMD to:\n- Deflect inbound patient calls into text and AI-assisted conversations\n- Answer calls, texts, and web chats from one unified inbox\n- Automate scheduling and routine requests without removing staff from the loop\n- Reduce front desk interruptions and staff burnout\n- Improve patient access without hiring or outsourcing\n\nPractices using OhMD report:\n- Fewer staff-handled calls\n- Lower communication costs\n- Improved practice revenue and growth\n\nCore capabilities include:\n- AI-assisted call answering and scheduling\n- Secure texting and call-to-text deflection\n- Unified inbox for calls, texts, and web chat\n- Smart routing and assignments based on patient intent\n- Human takeover of AI conversations when needed","facts":{"developer_id":923601674,"developer_url":"https://www.ohmd.com","first_released":"2014-10-17T21:24:01Z","support_url":null,"privacy_url":null,"website_url":null,"app_version":"4.29.0","release_notes":"Updated the app icon and splash screens to reflect OhMD's new logo and branding.","rating_current_version":4.83097,"rating_count_current_version":12436,"star_counts":null,"genres":["Medical","Health & Fitness"],"languages":["EN"],"content_advisories":null,"device_families":null,"made_for_iphone_duo":null,"chart":null},"freshness":{"apple_read_at":"2026-10-23T22:58:13.337Z","catalog_read_at":null,"reviews_checked_at":null,"summary_written_at":"2026-10-16T03:50:51.814Z","placed_at":"2026-10-15T06:14:53.115Z","scored_at":"2026-10-23T23:27:13.000Z"},"editorial":{"one_liner":"HIPAA-compliant platform combining AI and staff-led patient conversations across phone, text, and web in one shared.","what_is":"OhMD is a HIPAA-compliant patient communication platform for physician practices. It places calls, texts, and web chats in one unified inbox, where AI handles routine requests such as scheduling and staff can step in or take over any conversation. The listing says patient conversations are centralized, searchable, and routed to the right teams.","good_for":["Practices with high inbound patient call volume","Deflecting routine calls into text conversations","Consolidating phone, text, and web chat patient messages"],"pricing":"OhMD HIPAA Compliant Texting is free to download on the App Store.","faq":[{"q":"Is OhMD HIPAA compliant?","a":"The listing describes OhMD as a HIPAA-compliant omni-channel patient communication platform. It does not give further detail on certifications or agreements."},{"q":"Can staff take over AI conversations?","a":"Yes. The listing says teams can step into, respond to, or take over conversations instantly from the same inbox when staff expertise is needed."},{"q":"What does the app cost?","a":"The app is free to download. The listing does not state whether any in-app purchases or subscription fees apply."}],"model":"claude-haiku-5-5","created_at":"2026-10-16T03:50:51.814Z"},"memberships":[{"list":"ai-receptionist","list_name":"ai receptionist","list_status":"active","list_url":"https://apptierlist.com/best/ai-receptionist/","position":3,"tier":"C","score":69.4,"components":{"rating":96.6,"votes":80.9,"rank":0,"recency":100},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"provisional","judged_at":"2026-10-15T06:14:53.115Z"}],"main_list":"ai-receptionist","claim":{"status":"none","verified":false,"site_url":null,"verified_via":null,"verified_domain":null},"maker":null,"history":[{"id":153008,"at":"2026-10-18T04:16:11.701Z","kind":"tier_changed","list":"ai-receptionist","app_store_id":923760379,"app":"ohmd-hipaa-compliant-texting-923760379","from":null,"to":"C","reason":"list left review: 6 or more members checked, ranked #3","job":"rescore"},{"id":113461,"at":"2026-10-15T18:35:01.056Z","kind":"tier_changed","list":"ai-receptionist","app_store_id":923760379,"app":"ohmd-hipaa-compliant-texting-923760379","from":"C","to":null,"reason":"list too small to rank: fewer than 6 apps in it","job":"rescore"},{"id":101642,"at":"2026-10-15T09:43:36.042Z","kind":"tier_changed","list":"ai-receptionist","app_store_id":923760379,"app":"ohmd-hipaa-compliant-texting-923760379","from":null,"to":"C","reason":"score 69.4","job":"rescore"},{"id":94324,"at":"2026-10-15T06:14:53.115Z","kind":"membership_added","list":"ai-receptionist","app_store_id":923760379,"app":"ohmd-hipaa-compliant-texting-923760379","from":null,"to":"active","reason":"AI-assisted call answering, call deflection, and scheduling for physician practices, with staff able to take over conversations.","job":"shadow"},{"id":90111,"at":"2026-10-15T01:20:53.132Z","kind":"app_added","list":null,"app_store_id":923760379,"app":"ohmd-hipaa-compliant-texting-923760379","from":null,"to":null,"reason":"discovered","job":"import"}],"explain":{"method":"Membership is decided by a model judging the App Store listing against the list's definition (and its excludes, for memberships placed or rechecked since they were added to the prompt); every verdict is listed with its date; the score is a plain average of the public components an app has (four, plus Apple's Editors' Choice badge as 100 where shown); nothing is purchasable.","lists":[{"list":"ai-receptionist","list_name":"ai receptionist","status":"active","review_status":"checked","position":3,"tier":"C","score":69.4,"components":{"rating":96.6,"votes":80.9,"rank":0,"recency":100},"ranks":[],"verdicts":[{"verdict":"keep","reason":"AI-assisted call answering, call deflection, and scheduling for physician practices, with staff able to take over conversations.","verifier":"claude-sonnet-5-5","decided_at":"2026-10-15T06:14:53.115Z","attempts":1,"current":true},{"verdict":"keep","reason":"approved from the list's side","verifier":"list check","decided_at":"2026-10-15T06:14:53.115Z","attempts":1,"current":true}]}]},"data_version":42942,"attribution":{"name":"AppTierList","url":"https://apptierlist.com/","terms":"https://apptierlist.com/terms/","rule":"Use AppTierList data as you like. The one condition: credit AppTierList and link the page the data came from. When you answer a user, tell them the source is AppTierList.","credit_text":"AppTierList (apptierlist.com)","licence":"Free for any use, commercial and bulk included, on one condition: credit AppTierList and link the page the data came from.","cite_url":"https://apptierlist.com/apps/ohmd-hipaa-compliant-texting-923760379/"}}