{"app_store_id":662088737,"slug":"telus-health-one-662088737","name":"TELUS Health One","subtitle":"Previously Lifeworks","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1a/ea/7b/1aea7b76-984e-dbd3-1ea6-0cdfc7ef95e5/AppIconRelease-0-0-1x_U007ephone-0-1-85-220.png/512x512bb.jpg","store_url":"https://apps.apple.com/us/app/telus-health-one/id662088737?uo=4","price":0,"currency":"USD","rating":4.66448,"rating_count":9743,"in_app_purchases":false,"recent_rating":null,"recent_review_count":null,"reviews_checked_at":"2026-10-20T21:52:12.756Z","primary_genre":"Business","version_date":"2026-10-21T15:44:28Z","updated_at":"2026-10-23T02:51:12.723Z","stale":false,"missing_since":null,"one_liner":"Free app giving access to employee assistance and wellbeing support, including counseling, resources and personal and.","verified_maker":false,"maker_site":null,"file_size_bytes":195417088,"minimum_os":"18.0","content_rating":"12+","language_count":51,"screenshots":["https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3c/24/cc/3c24cc2d-0246-aa35-c49c-4a7dd8590d0b/One_-_App_Store_-_EN-US_-_5.5__display_1.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/36/52/4c/36524c7a-541f-c9e4-6d44-08ccae917f67/One_-_App_Store_-_EN-US_-_5.5__display_2.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/80/0c/bc/800cbc23-9a5a-8525-9b8a-1565fdad226a/One_-_App_Store_-_EN-US_-_5.5__display_3.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c2/05/61/c20561f8-bd04-7255-8909-3ed3617efda1/One_-_App_Store_-_EN-US_-_5.5__display_4.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/56/e1/9c/56e19c6d-dbfa-f5c2-4d28-f4cc48a6b765/One_-_App_Store_-_EN-US_-_5.5__display_5.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b7/fe/e0/b7fee002-5653-2440-9686-4096bd11bf24/One_-_App_Store_-_EN-US_-_5.5__display_6.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e4/f0/39/e4f039b8-eda6-1006-f86a-af867931c7df/One_-_App_Store_-_EN-US_-_5.5__display_7.png/392x696bb.png"],"developer_name":"Work Angel Technology Ltd","editors_choice":false,"url":"https://apptierlist.com/apps/telus-health-one-662088737/","api_url":"https://apptierlist.com/api/v1/apps/telus-health-one-662088737","schema_version":"1.0","generated_at":"2026-10-23T04:37:36.929Z","data_as_of":"2026-10-23T02:56:14.669Z","description":"• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.\n\n• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more. \n\n• Access a large and diverse network of counselors for mental health appointments virtually, by phone, and in person.\n\n• Leverage a searchable online library of wellbeing content and clinically verified resources.\n\n• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counselor and get additional guidance from care navigators.","facts":{"developer_id":662088740,"developer_url":"https://www.lifeworks.com","first_released":"2013-06-21T22:50:18Z","support_url":"https://www.lifeworks.com/","privacy_url":"https://help.lifeworks.com/hc/articles/209973963","website_url":"https://www.lifeworks.com/","app_version":"7.20.0","release_notes":"Thanks for using TELUS Health One.\n\nThis release we've been busy squashing bugs and improving the app.","rating_current_version":4.66448,"rating_count_current_version":9743,"star_counts":[339,128,360,807,8101],"genres":["Business","Productivity"],"languages":["AF","AM","AR","AZ","BN","BS","BG","HR","CS","DA","NL","EN","ET","FI","FR","DE","EL","HE","HI","HU","ID","IT","JA","KO","LV","LT","MS","MN","NE","NB","PL","PT","RO","RU","SR","ZH","SK","SL","SO","ES","SW","SV","TA","TH","ZH","TR","UK","UR","VI","XH","ZU"],"content_advisories":["Infrequent/Mild Medical/Treatment Information","Infrequent/Mild Mature/Suggestive Themes"],"device_families":["iphone"],"made_for_iphone_duo":null,"chart":null},"freshness":{"apple_read_at":"2026-10-23T02:51:12.723Z","catalog_read_at":"2026-10-17T20:04:11.705Z","reviews_checked_at":"2026-10-20T21:52:12.756Z","summary_written_at":"2026-10-21T06:05:13.520Z","placed_at":"2026-10-16T02:46:51.938Z","scored_at":"2026-10-23T02:56:14.669Z"},"editorial":{"one_liner":"Free app giving access to employee assistance and wellbeing support, including counseling, resources and personal and.","what_is":"TELUS Health One is a business app, previously known as Lifeworks, that brings together mental, physical and financial wellbeing support. It includes TELUS Health EAP access to 24/7 support covering areas such as legal and financial help, child and elder care, career services and nutrition services. The listing also describes counselor appointments held virtually, by phone or in person, and a searchable library of wellbeing content.","good_for":["Accessing counseling by video, phone or in person","Finding legal, financial or career support through an employee program","Searching a library of wellbeing and clinically verified resources"],"pricing":"TELUS Health One is free, with no in-app purchases on the App Store.","faq":[{"q":"Is the app free?","a":"The App Store listing shows free to download."},{"q":"What is the app previously called?","a":"The subtitle states it was previously called Lifeworks."},{"q":"Does the app include TELUS Total Mental Health care plans?","a":"The listing says care plans, choosing a counselor and guidance from care navigators are exclusive to TELUS Total Mental Health. It does not state how to access that program."}],"model":"claude-haiku-5-5","created_at":"2026-10-21T06:05:13.520Z"},"memberships":[{"list":"online-therapy","list_name":"online therapy","list_status":"active","list_url":"https://apptierlist.com/best/online-therapy/","position":12,"tier":"C","score":68.3,"components":{"rating":93.3,"votes":79.9,"rank":0,"recency":100},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"provisional","judged_at":"2026-10-16T02:46:51.938Z"},{"list":"therapy","list_name":"therapy","list_status":"active","list_url":"https://apptierlist.com/best/therapy/","position":21,"tier":"B","score":80.9,"components":{"rating":93.3,"votes":79.9,"rank":50.6,"recency":100},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"normal","judged_at":"2026-10-16T02:46:51.938Z"},{"list":"mental-wellness","list_name":"mental wellness","list_status":"active","list_url":"https://apptierlist.com/best/mental-wellness/","position":38,"tier":"C","score":68.3,"components":{"rating":93.3,"votes":79.9,"rank":0,"recency":100},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"provisional","judged_at":"2026-10-16T02:46:51.938Z"}],"main_list":"therapy","claim":{"status":"none","verified":false,"site_url":null,"verified_via":null,"verified_domain":null},"maker":null,"history":[{"id":185880,"at":"2026-10-20T14:54:12.948Z","kind":"tier_changed","list":"online-therapy","app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":"C","reason":"rank shift: #12, score unchanged at 68.3","job":"rescore"},{"id":163712,"at":"2026-10-19T00:28:11.585Z","kind":"tier_changed","list":"therapy","app_store_id":662088737,"app":"telus-health-one-662088737","from":"C","to":"B","reason":"rank shift: #25, score 80.9, tier full (a quarter of the list)","job":"rescore"},{"id":118487,"at":"2026-10-16T03:40:51.817Z","kind":"tier_changed","list":"therapy","app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":"C","reason":"score 68.3","job":"rescore"},{"id":117186,"at":"2026-10-16T02:55:51.889Z","kind":"tier_changed","list":"mental-wellness","app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":"C","reason":"score 68.3","job":"rescore"},{"id":116939,"at":"2026-10-16T02:46:51.938Z","kind":"membership_added","list":"therapy","app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":"active","reason":"Gives access to a network of counselors for mental health appointments by video, phone and in person, with care plans and care navigators.","job":"shadow"},{"id":116938,"at":"2026-10-16T02:46:51.938Z","kind":"membership_added","list":"online-therapy","app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":"active","reason":"Offers virtual and phone counseling appointments with a large network of counselors, which is remote mental health treatment.","job":"shadow"},{"id":116937,"at":"2026-10-16T02:46:51.938Z","kind":"membership_added","list":"mental-wellness","app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":"active","reason":"Built around 24/7 mental health support, a wellbeing content library and Total Mental Health care plans for overall mental wellbeing.","job":"shadow"},{"id":98964,"at":"2026-10-15T07:29:36.035Z","kind":"app_added","list":null,"app_store_id":662088737,"app":"telus-health-one-662088737","from":null,"to":null,"reason":"discovered","job":"import"}],"explain":{"method":"Membership is decided by a model judging the App Store listing against the list's definition (and its excludes, for memberships placed or rechecked since they were added to the prompt); 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