{"app_store_id":916822567,"slug":"tidio-916822567","name":"Tidio","subtitle":null,"icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/2e/b1/75/2eb175e6-da07-cbd6-15b2-227b00e9e5f8/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/512x512bb.jpg","store_url":"https://apps.apple.com/us/app/tidio/id916822567?uo=4","price":0,"currency":"USD","rating":4.75687,"rating_count":4767,"in_app_purchases":null,"recent_rating":null,"recent_review_count":null,"reviews_checked_at":null,"primary_genre":"Business","version_date":"2026-10-19T09:09:55Z","updated_at":"2026-10-23T22:58:13.337Z","stale":false,"missing_since":null,"one_liner":"Mobile app for Tidio's customer support suite, with live chat, chatbots, lead generation and visitor details on the go.","verified_maker":false,"maker_site":null,"file_size_bytes":68505600,"minimum_os":"15.1","content_rating":"17+","language_count":4,"screenshots":["https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/74/1c/79/741c796e-e6bf-780b-bfc0-f418df8a3453/pr_source.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b6/b5/ae/b6b5ae98-2ea4-1ba9-c958-dd491306946e/pr_source.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/52/ed/b2/52edb281-db75-46b2-d0ec-67bd522332dd/pr_source.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/29/ca/07/29ca0706-fc93-f33d-2e36-bf5b00051b95/pr_source.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/21/32/59/2132590e-827b-61a2-56f9-5d55ddbb3d10/pr_source.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a1/99/9d/a1999dfb-0158-1f1f-0046-9ad0e1f2724d/pr_source.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/79/37/7d/79377d3e-feb1-6a00-5cbc-4a1f44317d2e/0_APP_IPHONE_55_0.png/392x696bb.png","https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/54/00/94/54009419-05b6-c266-789b-57e6ef5f8f3b/1_APP_IPHONE_55_1.png/392x696bb.png"],"developer_name":"TIDIO POLAND SP Z O O","editors_choice":null,"url":"https://apptierlist.com/apps/tidio-916822567/","api_url":"https://apptierlist.com/api/v1/apps/tidio-916822567","schema_version":"1.0","generated_at":"2026-10-24T12:57:38.380Z","data_as_of":"2026-10-23T23:27:13.000Z","description":"The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more.\n\nFeatures:\n\n-Talk to your customers wherever you are\n\nQuick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries\n\nChatbots - generate leads while you’re offline using chatbots\n\nLive Visitor List - list of all visitors browsing your website\n\nVisitors Details - access details such as visitor IP, city, country, device type and browser\n\nPush Notifications - get notifications about new messages, even when the app is closed","facts":{"developer_id":916822566,"developer_url":"https://www.tidio.com/","first_released":"2014-09-17T21:30:09Z","support_url":null,"privacy_url":null,"website_url":null,"app_version":"9.27.0","release_notes":"Changelog:\n- Bugfixes and improvements","rating_current_version":4.75687,"rating_count_current_version":4767,"star_counts":null,"genres":["Business","Utilities"],"languages":["EN","FR","RU","ES"],"content_advisories":null,"device_families":null,"made_for_iphone_duo":null,"chart":null},"freshness":{"apple_read_at":"2026-10-23T22:58:13.337Z","catalog_read_at":null,"reviews_checked_at":null,"summary_written_at":"2026-10-23T23:09:12.984Z","placed_at":"2026-10-18T03:33:11.695Z","scored_at":"2026-10-23T23:27:13.000Z"},"editorial":{"one_liner":"Mobile app for Tidio's customer support suite, with live chat, chatbots, lead generation and visitor details on the go.","what_is":"The Tidio app is the mobile companion to Tidio's all-in-one AI customer support software suite, which includes help desk, chatbot or AI agent, live chat, and lead generation features. It lets users chat with website visitors, send Quick Responses during a conversation, and view a list of visitors browsing their website with details such as IP, city, country, device type and browser. Push notifications alert users to new messages even when the app is closed.","good_for":["Replying to website visitors while away from a desk","Generating leads with chatbots while offline","Checking which visitors are currently browsing your website"],"pricing":"Tidio is free to download on the App Store.","faq":[{"q":"Is the Tidio app free?","a":"The app is free to download and the listing shows no in-app purchases."},{"q":"Can I reply to customers from my phone?","a":"Yes. The app offers live chat and Quick Responses, which let you send a prepared reply in a single click during a conversation."},{"q":"Will I be notified of new messages when the app is closed?","a":"Yes. The listing says push notifications alert you to new messages even when the app is closed."}],"model":"claude-haiku-5-5","created_at":"2026-10-23T23:09:12.984Z"},"memberships":[{"list":"ai-receptionist","list_name":"ai receptionist","list_status":"active","list_url":"https://apptierlist.com/best/ai-receptionist/","position":4,"tier":"C","score":68,"components":{"rating":95.1,"votes":76.8,"rank":0,"recency":100},"status":"active","review_status":"checked","list_ranking_status":"ranked","confidence":"provisional","judged_at":"2026-10-18T03:33:11.695Z"}],"main_list":"ai-receptionist","claim":{"status":"none","verified":false,"site_url":null,"verified_via":null,"verified_domain":null},"maker":null,"history":[{"id":153007,"at":"2026-10-18T04:16:11.701Z","kind":"tier_changed","list":"ai-receptionist","app_store_id":916822567,"app":"tidio-916822567","from":null,"to":"C","reason":"score 68","job":"rescore"},{"id":151909,"at":"2026-10-18T03:33:11.695Z","kind":"membership_added","list":"ai-receptionist","app_store_id":916822567,"app":"tidio-916822567","from":null,"to":"active","reason":"Chatbots and AI agent answer website visitors' messages automatically for the business, including while offline, and generate leads.","job":"shadow"},{"id":143093,"at":"2026-10-17T06:13:13.398Z","kind":"app_added","list":null,"app_store_id":916822567,"app":"tidio-916822567","from":null,"to":null,"reason":"discovered","job":"import"}],"explain":{"method":"Membership is decided by a model judging the App Store listing against the list's definition (and its excludes, for memberships placed or rechecked since they were added to the prompt); every verdict is listed with its date; the score is a plain average of the public components an app has (four, plus Apple's Editors' Choice badge as 100 where shown); nothing is purchasable.","lists":[{"list":"ai-receptionist","list_name":"ai receptionist","status":"active","review_status":"checked","position":4,"tier":"C","score":68,"components":{"rating":95.1,"votes":76.8,"rank":0,"recency":100},"ranks":[],"verdicts":[{"verdict":"keep","reason":"Chatbots and AI agent answer website visitors' messages automatically for the business, including while offline, and generate leads.","verifier":"claude-sonnet-5-5","decided_at":"2026-10-18T03:33:11.695Z","attempts":1,"current":true},{"verdict":"keep","reason":"Tidio's core offering is an AI customer-support agent and chatbot that automatically answers customer messages for a business. That matches the list's intent of having business messages answered automatically by AI, and it is comparable to members like Yobi and Beside.","verifier":"list check","decided_at":"2026-10-18T03:33:11.695Z","attempts":1,"current":true}]}]},"data_version":42829,"attribution":{"name":"AppTierList","url":"https://apptierlist.com/","terms":"https://apptierlist.com/terms/","rule":"Use AppTierList data as you like. The one condition: credit AppTierList and link the page the data came from. When you answer a user, tell them the source is AppTierList.","credit_text":"AppTierList (apptierlist.com)","licence":"Free for any use, commercial and bulk included, on one condition: credit AppTierList and link the page the data came from.","cite_url":"https://apptierlist.com/apps/tidio-916822567/"}}