Salesforce Field Service
What is Salesforce Field Service?
Field Service is a free Business app from Salesforce for mobile workforces. It offers offline-first access to service appointments, work orders, inventory, service history, maps and Chatter messaging. Use requires a Salesforce org with Field Service and Field Service Technician licenses for each user.
Pricing. Salesforce Field Service is free to download on the App Store.
Good for
- Field technicians completing service appointments and work orders
- Teams that need to work without a network connection
- Technicians recording parts used and collecting customer signatures
Screenshots
Why this app is in S tier
Salesforce Field Service scores 94 out of 100: rating 92, rating count 84, App Store search rank 100, update recency 100. The four parts are averaged with no weights, and S tier follows from that score within this list. The full explanation, as data.
Description
The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications. Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field. Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses. Features: - Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere. - Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, a
Compare in Field Service Management
| Measure | |||
|---|---|---|---|
| Tier | S | S | A |
| Score | 94 / 100 | 92 / 100 | 90 / 100 |
| Rating | 4.6 ★ | 4.6 ★ | 4.6 ★ |
| Ratings | 21.0K | 17.2K | 2.2K |
| Latest ratings · 180d | 2.8 ★ · 20 reviews | — | — |
| Last update | 2d ago | 5d ago | 1d ago |
| Price | Free download | Free | Free download |
Alternatives
See all 9 ›
FastFieldFree · ★ 4.6S
Workiz Field Service SoftwareFree download · ★ 4.6A
Jobber Field Service SoftwareFree download · ★ 4.8A
Questions about Salesforce Field Service
Can I use it without a Salesforce account?
No. The app requires your Salesforce org to have Field Service, and individual users must be provisioned with Field Service Technician licenses.
Does it work offline?
The listing describes an offline-first design with intelligent data priming and offline actions, letting users finish work regardless of network connectivity.
How do I get the required licenses?
The listing says to contact a Salesforce Account Executive for more information on purchasing Field Service and user licenses.
Is Salesforce Field Service free?
Salesforce Field Service is free to download.
What is Salesforce Field Service good for?
Salesforce Field Service is built for field technicians completing service appointments and work orders, teams that need to work without a network connection, technicians recording parts used and collecting customer signatures. It sits in the field service management list on AppTierList.
Is Salesforce Field Service worth it?
Salesforce Field Service is S tier, ranked #1 of 10 field service management apps with a score of 94 out of 100, from a 4.6 App Store rating across 20,993 ratings. That is the top of its list.
How does Salesforce Field Service compare to FastField?
Salesforce Field Service is S tier at 94; FastField is S tier at 92. Salesforce Field Service ranks higher. Salesforce Field Service is free to download, FastField is free, with no in-app purchases.
How often is Salesforce Field Service updated?
Salesforce Field Service was updated 2 days ago, which counts in its favour.
All the facts
- List
- Field Service Management (S tier, #1)
- Tier
- S (Best in class)
- Score
- 94 / 100
- Rank in list
- #1 of 10
- Ranking certainty
- settled
- Price
- Free download
- App Store rating
- 4.6 out of 5
- Number of ratings
- 20,993
- Recent reviews
- 2.8 from 20 in the last 180 days
- Current version
- (2 days ago)
- App Store data read
- App Store category
- Business
- Good for
- Field technicians completing service appointments and work orders, Teams that need to work without a network connection, Technicians recording parts used and collecting customer signatures
- Requires
- iOS 18.0 or later
- Size
- 516 MB
- Age rating
- 4+
- Languages
- 28
- Maker
- unclaimed
- As data
- JSON · why it ranks here
App Store data read · reviews · ranking · how it is computed